Preparation
Map scenarios, contacts, roles, approval and the authoritative information channel.
Response
Verify facts, maintain a decision log and communicate what is known, unknown and being done.
Learning
Review detection, coordination, messages and corrective actions after an incident.
How Consultor and Monitor contribute
Marouane Harmach leads the advisory approach through Consultor. Monitor contributes when media intelligence, strategic monitoring or reputation are part of the decision.